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HOME / CASE STUDIES / VA EHRM

Electronic Health Record Modernization: One Record, One Veteran

Emerging Tech supported the VA’s EHRM Program Management Office to connect VA medical facilities with DoD, the U.S. Coast Guard, and community care providers.

Client

Department of Veterans Affairs

Supported the Electronic Health Record Modernization (EHRM) Program Management Office (PMO) to implement a new system that connects VA medical facilities with the Department of Defense, the U.S. Coast Guard, and participating community care providers, enabling clinicians to access a Veteran’s complete medical history in one central location.

Key accomplishments

What the Work Delivered

  • Performed a variety of EHR functions that support clinical care, including revenue cycle, in-patient, ambulatory, home care, ancillaries, and dental.
  • Performed non-clinical core functional requirements, including inventory management, supply chain risk management (SCRM), and ongoing legacy VistA evolution to Cerner.
  • Provided software licensing, product integration, configuration management, testing, deployment planning, hosting, organizational change management, training, sustainment, and other necessary efforts to support the EHRM PMO.
Services provided

How We Delivered It

Enterprise Deployment

Hosted and deployed EHRM across the VA enterprise by providing support in the following areas: project management, change management, training, testing, deployment services, sustainment and other solutions encompassing the entire range of EHRM requirements, to include hosting, software, and hardware incidental to the solution.

Facility Rollout

Deployed EHRM to all VA Medical Centers (VAMCs), Outpatient Clinics and other approved users of VA EHR functionality including the Consolidated Mail Outpatient Pharmacies (CMOPs).

Revenue Cycle & BI

Supported the Veterans Health Administration (VHA) revenue cycle reporting, business intelligence, data analysis and new employee/continuing education training activities and system optimization.

Training & Sustainment

Trained and provided sustainment services to ensure that clinicians are able to use the EHRM system effectively and that the system remains operational over time.

Interfaces

Developed and maintained interfaces as required to meet EHRM solution requirements.

Technical Authority

Acted as highest-level technical experts, addressing problems of systems integration, compatibility, healthcare semantics, informatics and multiple platforms.

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